FREQUENTLY ASKED QUESTIONS
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How do I stop the Marine Magellan Console from intermittently
beeping?
The console emits an intermittent beep tone whenever a trouble
condition occurs in the system. The intermittent beep tone remains
activated until the user enters the Trouble Display by pressing the
left [ACTION] key (I). The intermittent beeps will re-initialize
whenever a new trouble occurs or the trouble restores and re-occurs.
When the system experiences problems or is tampered with, the
Information symbol (I) will appear on the LCD screen and the light
will illuminate. The potential troubles that the Magellan system can
experience are listed below.
To
access the Trouble Display:
1.
Press the key.
2.
Use the [NEXT] key to scroll through the displayed troubles.
3.
Press the [OK] key to view details on the desired trouble.
How
Do I program the various telephone numbers to call during an alarm
event?
There are two types of reporting on the Marine Magellan called Voice
Reporting and Utility Reporting. The Voice report reports in alarm
messages to up to five recipients. The Utility Reporting numbers
callout up to two different numbers to announce AC trouble, zone
activation, and disarming by users.
Voice Report
The voice report can send out alarm events to up to five
different numbers. By default whenever an alarm occurs on the
vessel, the first number will receive a call. If that recipient
does not acknowledge the alarm or disarm the system, the call will
disconnect and move on to the second number. This process continues
in this fashion through to fifth recipient and then begins the cycle
again two more times To add recipients, see below:
- Press the button
underneath “menu” on the screen
- Press “next” until
you get to “4-System Setup”
- If prompted to,
enter the Master code
- Press “next” until
you get to “3-Communicator”
- From the “Voice
Report” menu Press “ok”.
- From the “Add Tel. #
1” menu Press “ok”.
- Enter your first
telephone recipient. The pause feature allows a 1 second space
during callouts (for Charles phone or satellite phone digits).
It is not necessary to dial a “1” before the area code.
- Continue in this
fashion until all the recipients have been entered and it
prompts you to “Record Alarm Message?”
- Once you press “ok”
you will be prompted to record an alarm message
- Say the name of the
boat after the tone and press “stop” when done.
- You can listen to
the recording by pressing “play”, re-record by pressing “no”, or
accept it by pressing “yes”
- Now go back into the
communicator screen by pressing “next” or pressing “3”.
- From the
“Communicator” menu
- Press “ok”.
Utility Reporting
Utility reporting is an option that sends out a pre-recorded message
for specific utility events on your panel to any two designated
numbers. The Utility reporting programs the same method as “Voice
Reporting” (See Above). The three specific events that can be set
up are below. Only one of these events will work at one time.
Utility Report Types
Disarm with user: Use this report type to program the Magellan
console to call you when specific users disarm the system. After
entering the menu, select the desired user(s) that you wish
reported. This feature is useful when you wish to know when specific people disarm the system.
For example, you can program the Marine Magellan to call you
whenever your captain disarms your system thus informing you that he
is aboard.
System troubles: Use this report type to have the Marine
Magellan console call you when specific troubles occur. After
entering the menu, select the desired trouble(s) you wish to be
notified about. This feature can be used to inform you of a power
failure on your vessel and internal battery failure of the Marine
Magellan panel.
Zone
activation: When a specified zone is breached or opened, the
Marine Magellan console will call one or both of the programmed
telephone numbers. After entering this menu, select the desired
zones you wish affected. Use this feature to be informed when a
specific zone is breached. For example, if you have a safe on
your vessel, you can have the Marine Magellan call you whenever the
safe is opened or breached.
- Select “ok” and
chose the specific type of utility report you want the
recipient to receive.
- Follow the same
directions used for voice reporting to load the recipients in
How
Do I add users, access codes, and remotes to my Marine Magellan
console?
The
Marine Magellan system can have up to 16 different users assigned
to the system. A user is defined as a person with an access code
to disarm the system. For every one user, there can be only one key
fob remote. Conversely, for every key fob remote there must be a
user assigned to it. To change user information, follow the
directions below.
System
Master Code
With the System Master code a user can use any arming method and can
program any user’s (from 1 to 16) access Code. The System Master is
four digits (default), where each digit can be any number from 0 to
9. (Default: 1234)
User
Codes
A person must be assigned to a user code in order to have
access to the Marine Magellan. A user code defines the extent of a
user’s access to the system and consists of a code # (PIN) and user
options. The Marine Magellan supports one System Master code and 15
User codes.
- Press the button
underneath “menu” on the screen
- Press “next” until
you get to “4-System Setup”
- If prompted to,
enter the Master code
- From the “User
Profile” menu, press “ok”.
- Select which user
you wish to add/modify by pressing “next”. When the desired user
appears, press “ok” and follow the menus to set:
- Enter your new user
code
- Confirm the code to
assure proper entry.
- Once you press “yes”
you will be prompted to record a user label. The user label is
the person who will be using that password. (Examples: captain,
first mate, owner, etc.)
- To program a remote
to that user press “yes” otherwise press “no”. Only one remote
can be programmed per user.
- When prompted to
“Press any button on Remote”, depress any button for 1 second on
your REM1 or REM2 remote control (Diagram 13).
Once
I receive a call from the Marine Magellan, how do I acknowledge the
event and stop the callout from going to the next number?
When a call is sent out via the voice or utility report, you have
three options to stop the call out. The first option is to press “#
#”, this will immediately hang up the call but not shut the alarm
off. The second option is to press the number “1” and go into
speakerphone mode. Once the two way communication is established
press “#”. This action will immediately hang up the call but not
shut the alarm off. The third option is to press the number “2” and
then enter your user code to completely disarm the system and stop
the call-out.
For tech support please email or call (866) 929-4441 and
press 5.
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